Terms and Conditions

BarkinBoard Privacy Policy

Effective Date: 19/06/2025

BarkinBoard (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect personal information about you when you use our website and services.

1. Scope

This Privacy Policy applies to the BarkinBoard website (the “Site”) and all services provided by BarkinBoard (the “Services”).

2. Information Collection

We collect information from you when you:

• Register for an account on the Site
• Use the Services to find or provide pet care services
• Contact us with questions or feedback
• Participate in surveys or contests

The types of information we collect may include:

• Personal contact information (name, email address, phone number)
• Location information (address, city, state, postcode)
• Pet information (type of pet, breed, size, age)
• Payment information (credit card number, expiration date)
• Communication and feedback (messages, reviews, ratings)

3. Use of Information

We use the information we collect to:

• Provide and improve the Services
• Connect dog owners with trusted pet care professionals
• Facilitate communication and transactions between users
• Offer personalised recommendations and promotions
• Analyse usage patterns and trends
• Improve customer support and respond to feedback

4. Sharing of Information

We may share your information with:

• Pet care professionals who provide services through the Site
• Third-party service providers who assist us with payment processing, customer support, and other business functions
• Law enforcement or government agencies if required by law
• In the event of a merger, acquisition, or sale of our assets

5. Data Security

We take reasonable measures to protect your information from unauthorised access, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for sensitive data
• Firewalls and intrusion detection systems to prevent unauthorised access
• Regular software updates and security patches
• Access controls and authentication procedures to ensure only authorised personnel can access your information

6. Cookies and Tracking

We use cookies and other tracking technologies to collect information about your use of the Site and Services. This information may include:

• Browser type and version
• Operating system and device type
• IP address and location
• Pages visited and time spent on the Site

7. Your Rights

You have the right to:

• Access and update your personal information
•  Request deletion of your account and personal information
• Opt-out of promotional emails and communications
• File a complaint with a supervisory authority if you believe we have violated your rights
• A monthly subscription can be cancelled at anytime but the yearly subscription cannot be refunded, all payments are non refundable

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on the Site. Your continued use of the Site and Services after the effective date of the updated policy will constitute your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@barkinboard.co.uk

By using the Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.